twilio vs plivo vs messagebird
SMS and Communication APIs Comparison
1 Year
twilioplivomessagebirdSimilar Packages:
What's SMS and Communication APIs?

These packages provide APIs for sending SMS, voice calls, and other communication services. They enable developers to integrate messaging capabilities into their applications, allowing for real-time communication with users. Each package offers unique features and pricing models, catering to different needs and use cases in the realm of communication technology. Choosing the right package depends on factors like pricing, supported features, and ease of integration into existing systems.

Package Weekly Downloads Trend
Github Stars Ranking
Stat Detail
Package
Downloads
Stars
Size
Issues
Publish
License
twilio1,589,1541,43310.6 MB399 days agoMIT
plivo24,71898919 kB364 days agoMIT
messagebird18,862107244 kB252 years agoBSD-2-Clause
Feature Comparison: twilio vs plivo vs messagebird

Multi-Channel Support

  • twilio:

    Twilio offers extensive multi-channel support, including SMS, voice, video, email, and chat. This makes it a comprehensive solution for developers looking to integrate various communication methods into their applications, providing flexibility and a wide range of options.

  • plivo:

    Plivo primarily focuses on SMS and voice services, offering robust APIs for sending messages and making calls. While it does not support as many channels as MessageBird, it provides reliable service for SMS and voice communications, making it a strong choice for businesses focused on these areas.

  • messagebird:

    MessageBird excels in providing multi-channel communication capabilities, allowing users to send SMS, voice messages, and chat messages through various platforms like WhatsApp and Facebook Messenger. This versatility makes it suitable for businesses looking to engage customers across different channels seamlessly.

Pricing Model

  • twilio:

    Twilio also employs a pay-as-you-go pricing model, but it can become expensive as usage scales. However, it offers a wide range of features and integrations that may justify the cost for businesses that require extensive communication capabilities.

  • plivo:

    Plivo's pricing model is competitive, offering a pay-as-you-go structure that allows businesses to only pay for what they use. This model is particularly beneficial for startups and smaller businesses that may not have a consistent volume of messages.

  • messagebird:

    MessageBird uses a pay-as-you-go pricing model, which can be cost-effective for businesses that have fluctuating communication needs. It also offers volume discounts for larger businesses, making it scalable for different sizes of operations.

Ease of Integration

  • twilio:

    Twilio is known for its excellent documentation and developer-friendly tools, which facilitate easy integration into various programming environments. The extensive community support also helps developers troubleshoot and implement features more efficiently.

  • plivo:

    Plivo's API is designed for easy integration, with clear documentation and examples. Developers can quickly implement SMS and voice functionalities, making it a good choice for those looking for a quick setup.

  • messagebird:

    MessageBird provides a straightforward API with comprehensive documentation, making it easy for developers to integrate into existing applications. The user-friendly dashboard also aids in managing communications effectively.

Global Reach

  • twilio:

    Twilio provides extensive global reach, supporting SMS and voice services in many countries. This makes it a robust choice for businesses with international customers, ensuring reliable communication regardless of location.

  • plivo:

    Plivo offers good global coverage, but its reach may not be as extensive as MessageBird's. However, it still supports a wide range of countries, making it suitable for many businesses looking to expand their communication capabilities.

  • messagebird:

    MessageBird has a strong global presence, offering services in numerous countries and regions. This makes it an ideal choice for businesses that operate internationally and need reliable communication solutions across borders.

Documentation and Support

  • twilio:

    Twilio is renowned for its extensive documentation and active community support. The wealth of resources available makes it easier for developers to find solutions and implement features, enhancing the overall user experience.

  • plivo:

    Plivo provides solid documentation and support, but some users may find it less extensive compared to Twilio. Nonetheless, it offers sufficient resources for developers to implement its services effectively.

  • messagebird:

    MessageBird offers comprehensive documentation and a responsive support team, which is beneficial for developers needing assistance during integration. The resources available help users maximize the platform's capabilities.

How to Choose: twilio vs plivo vs messagebird
  • twilio:

    Choose Twilio if you want a highly versatile platform with extensive documentation, a wide range of communication APIs, and strong community support. Twilio is ideal for developers who need flexibility and a rich set of features, including video and email, in addition to SMS and voice.

  • plivo:

    Choose Plivo if you are focused on SMS and voice services and require high scalability with a pay-as-you-go pricing model. Plivo is well-suited for startups and enterprises that prioritize cost-effectiveness and need robust APIs for SMS and voice functionalities.

  • messagebird:

    Choose MessageBird if you need a comprehensive communication platform that supports multiple channels (SMS, voice, chat) and offers a user-friendly dashboard for managing communications. It's ideal for businesses looking for a unified solution with strong global reach and competitive pricing.

README for twilio

twilio-node

Documentation

The documentation for the Twilio API can be found here.

The Node library documentation can be found here.

Versions

twilio-node uses a modified version of Semantic Versioning for all changes. See this document for details.

Supported Node.js Versions

This library supports the following Node.js implementations:

  • Node.js 14
  • Node.js 16
  • Node.js 18
  • Node.js 20
  • Node.js lts(22)

TypeScript is supported for TypeScript version 2.9 and above.

Warning Do not use this Node.js library in a front-end application. Doing so can expose your Twilio credentials to end-users as part of the bundled HTML/JavaScript sent to their browser.

Installation

npm install twilio or yarn add twilio

Test your installation

To make sure the installation was successful, try sending yourself an SMS message, like this:

// Your AccountSID and Auth Token from console.twilio.com
const accountSid = 'ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX';
const authToken = 'your_auth_token';

const client = require('twilio')(accountSid, authToken);

client.messages
  .create({
    body: 'Hello from twilio-node',
    to: '+12345678901', // Text your number
    from: '+12345678901', // From a valid Twilio number
  })
  .then((message) => console.log(message.sid));

After a brief delay, you will receive the text message on your phone.

Warning It's okay to hardcode your credentials when testing locally, but you should use environment variables to keep them secret before committing any code or deploying to production. Check out How to Set Environment Variables for more information.

OAuth Feature for Twilio APIs

We are introducing Client Credentials Flow-based OAuth 2.0 authentication. This feature is currently in beta and its implementation is subject to change.

API examples here

Organisation API examples here

Usage

Check out these code examples in JavaScript and TypeScript to get up and running quickly.

Environment Variables

twilio-node supports credential storage in environment variables. If no credentials are provided when instantiating the Twilio client (e.g., const client = require('twilio')();), the values in following env vars will be used: TWILIO_ACCOUNT_SID and TWILIO_AUTH_TOKEN.

If your environment requires SSL decryption, you can set the path to CA bundle in the env var TWILIO_CA_BUNDLE.

Client Initialization

If you invoke any V2010 operations without specifying an account SID, twilio-node will automatically use the TWILIO_ACCOUNT_SID value that the client was initialized with. This is useful for when you'd like to, for example, fetch resources for your main account but also your subaccount. See below:

// Your Account SID, Subaccount SID Auth Token from console.twilio.com
const accountSid = process.env.TWILIO_ACCOUNT_SID;
const authToken = process.env.TWILIO_AUTH_TOKEN;
const subaccountSid = process.env.TWILIO_ACCOUNT_SUBACCOUNT_SID;

const client = require('twilio')(accountSid, authToken);
const mainAccountCalls = client.api.v2010.account.calls.list; // SID not specified, so defaults to accountSid
const subaccountCalls = client.api.v2010.account(subaccountSid).calls.list; // SID specified as subaccountSid

Lazy Loading

twilio-node supports lazy loading required modules for faster loading time. Lazy loading is enabled by default. To disable lazy loading, simply instantiate the Twilio client with the lazyLoading flag set to false:

// Your Account SID and Auth Token from console.twilio.com
const accountSid = process.env.TWILIO_ACCOUNT_SID;
const authToken = process.env.TWILIO_AUTH_TOKEN;

const client = require('twilio')(accountSid, authToken, {
  lazyLoading: false,
});

Enable Auto-Retry with Exponential Backoff

twilio-node supports automatic retry with exponential backoff when API requests receive an Error 429 response. This retry with exponential backoff feature is disabled by default. To enable this feature, instantiate the Twilio client with the autoRetry flag set to true.

Optionally, the maximum number of retries performed by this feature can be set with the maxRetries flag. The default maximum number of retries is 3.

const accountSid = process.env.TWILIO_ACCOUNT_SID;
const authToken = process.env.TWILIO_AUTH_TOKEN;

const client = require('twilio')(accountSid, authToken, {
  autoRetry: true,
  maxRetries: 3,
});

Set HTTP Agent Options

twilio-node allows you to set HTTP Agent Options in the Request Client. This feature allows you to re-use your connections. To enable this feature, instantiate the Twilio client with the keepAlive flag set to true.

Optionally, the socket timeout and maximum number of sockets can also be set. See the example below:

const accountSid = process.env.TWILIO_ACCOUNT_SID;
const authToken = process.env.TWILIO_AUTH_TOKEN;

const client = require('twilio')(accountSid, authToken, {
    timeout: 30000, // HTTPS agent's socket timeout in milliseconds, default is 30000
    keepAlive: true, // https.Agent keepAlive option, default is false
    keepAliveMsecs: 1000, // https.Agent keepAliveMsecs option in milliseconds, default is 1000
    maxSockets: 20, // https.Agent maxSockets option, default is 20
    maxTotalSockets: 100, // https.Agent maxTotalSockets option, default is 100
    maxFreeSockets: 5, // https.Agent maxFreeSockets option, default is 5
    scheduling: "lifo", // https.Agent scheduling option, default is 'lifo'
});

Specify Region and/or Edge

To take advantage of Twilio's Global Infrastructure, specify the target Region and/or Edge for the client:

const accountSid = process.env.TWILIO_ACCOUNT_SID;
const authToken = process.env.TWILIO_AUTH_TOKEN;

const client = require('twilio')(accountSid, authToken, {
  region: 'au1',
  edge: 'sydney',
});

Alternatively, specify the edge and/or region after constructing the Twilio client:

const client = require('twilio')(accountSid, authToken);
client.region = 'au1';
client.edge = 'sydney';

This will result in the hostname transforming from api.twilio.com to api.sydney.au1.twilio.com.

Iterate through records

The library automatically handles paging for you. Collections, such as calls and messages, have list and each methods that page under the hood. With both list and each, you can specify the number of records you want to receive (limit) and the maximum size you want each page fetch to be (pageSize). The library will then handle the task for you.

list eagerly fetches all records and returns them as a list, whereas each streams records and lazily retrieves pages of records as you iterate over the collection. You can also page manually using the page method.

For more information about these methods, view the auto-generated library docs.

// Your Account SID and Auth Token from console.twilio.com
const accountSid = 'ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX';
const authToken = 'your_auth_token';
const client = require('twilio')(accountSid, authToken);

client.calls.each((call) => console.log(call.direction));

Enable Debug Logging

There are two ways to enable debug logging in the default HTTP client. You can create an environment variable called TWILIO_LOG_LEVEL and set it to debug or you can set the logLevel variable on the client as debug:

const accountSid = process.env.TWILIO_ACCOUNT_SID;
const authToken = process.env.TWILIO_AUTH_TOKEN;

const client = require('twilio')(accountSid, authToken, {
  logLevel: 'debug',
});

You can also set the logLevel variable on the client after constructing the Twilio client:

const client = require('twilio')(accountSid, authToken);
client.logLevel = 'debug';

Debug API requests

To assist with debugging, the library allows you to access the underlying request and response objects. This capability is built into the default HTTP client that ships with the library.

For example, you can retrieve the status code of the last response like so:

const accountSid = 'ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX';
const authToken = 'your_auth_token';

const client = require('twilio')(accountSid, authToken);

client.messages
  .create({
    to: '+14158675309',
    from: '+14258675310',
    body: 'Ahoy!',
  })
  .then(() => {
    // Access details about the last request
    console.log(client.lastRequest.method);
    console.log(client.lastRequest.url);
    console.log(client.lastRequest.auth);
    console.log(client.lastRequest.params);
    console.log(client.lastRequest.headers);
    console.log(client.lastRequest.data);

    // Access details about the last response
    console.log(client.httpClient.lastResponse.statusCode);
    console.log(client.httpClient.lastResponse.body);
  });

Handle exceptions

If the Twilio API returns a 400 or a 500 level HTTP response, twilio-node will throw an error including relevant information, which you can then catch:

client.messages
  .create({
    body: 'Hello from Node',
    to: '+12345678901',
    from: '+12345678901',
  })
  .then((message) => console.log(message))
  .catch((error) => {
    // You can implement your fallback code here
    console.log(error);
  });

or with async/await:

try {
  const message = await client.messages.create({
    body: 'Hello from Node',
    to: '+12345678901',
    from: '+12345678901',
  });
  console.log(message);
} catch (error) {
  // You can implement your fallback code here
  console.error(error);
}

If you are using callbacks, error information will be included in the error parameter of the callback.

400-level errors are normal during API operation ("Invalid number", "Cannot deliver SMS to that number", for example) and should be handled appropriately.

Use a custom HTTP Client

To use a custom HTTP client with this helper library, please see the advanced example of how to do so.

Use webhook validation

See example for a code sample for incoming Twilio request validation.

Docker image

The Dockerfile present in this repository and its respective twilio/twilio-node Docker image are currently used by Twilio for testing purposes only.

Getting help

If you need help installing or using the library, please check the Twilio Support Help Center first, and file a support ticket if you don't find an answer to your question.

If you've instead found a bug in the library or would like new features added, go ahead and open issues or pull requests against this repo!

Contributing

Bug fixes, docs, and library improvements are always welcome. Please refer to our Contributing Guide for detailed information on how you can contribute.

⚠️ Please be aware that a large share of the files are auto-generated by our backend tool. You are welcome to suggest changes and submit PRs illustrating the changes. However, we'll have to make the changes in the underlying tool. You can find more info about this in the Contributing Guide.

If you're not familiar with the GitHub pull request/contribution process, this is a nice tutorial.

Get started

If you want to familiarize yourself with the project, you can start by forking the repository and cloning it in your local development environment. The project requires Node.js to be installed on your machine.

After cloning the repository, install the dependencies by running the following command in the directory of your cloned repository:

npm install

You can run the existing tests to see if everything is okay by executing:

npm test

To run just one specific test file instead of the whole suite, provide a JavaScript regular expression that will match your spec file's name, like:

npm run test:javascript -- -m .\*client.\*